Shipping policy
Shipping Policy
Effective Date: July 22, 2026
Thank you for shopping with LegacyTCG. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During periods of high demand, product launches, or holiday seasons, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email containing your tracking information, if applicable.
Shipping Times
Estimated delivery times begin after your order has been processed.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 3–6 business days |
| Canada | 7–14 business days |
| Europe | 7–15 business days |
| Australia & New Zealand | 8–18 business days |
| Other International Destinations | 10–20 business days |
Delivery estimates are provided as guidelines and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, shipping method selected, package weight, and order size.
Any available free shipping promotions will be clearly displayed on our website.
Tracking Information
When available, tracking details will be emailed after your order has been dispatched. Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, shipment delays, additional shipping fees, or returned packages may occur. LegacyTCG is not responsible for deliveries made to incorrectly entered addresses.
Lost or Delayed Shipments
Although we work with trusted shipping carriers, delays may occasionally occur due to:
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Weather conditions
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Customs inspections
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Carrier delays
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High shipping volumes
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Other circumstances beyond our control
If your package appears significantly delayed, please contact us and we will assist in working with the carrier to locate your shipment.
International Orders
International customers may be responsible for any customs duties, import taxes, VAT, brokerage fees, or other government charges imposed by their country.
These charges are not included in the purchase price or shipping fees and are the responsibility of the customer.
Damaged Packages
If your package arrives damaged:
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Take photos of the packaging and the damaged item(s).
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Contact us within 7 days of delivery.
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Include your order number and clear photos to help us resolve the issue promptly.
Missing Items
If any items are missing from your order, please contact us within 7 days of receiving your shipment. We will investigate and work to resolve the issue as quickly as possible.
Refused or Undeliverable Shipments
Orders returned to us because they were refused, unclaimed, or undeliverable due to an incorrect address may be subject to additional shipping charges before reshipment.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
LegacyTCG
Email: contact@LegacyTCG.shop
Phone: +1 (479) 345-1674
Business Address:
1259 Elk Creek Road
Marietta, GA 30064
United States
